Product ID:
Subject: CEO
Content: I have a PFSN Professioner DF 40 What's taking place is that when you turn the light on it stays at the first setting for about 2 minutes & without touching anything it starts to flash no matter what I try it will not stop & go the standard mode. The only way to turn it off is to unscrew the base. Is there a service center or do I send it back to you for repairs. I've had it bout 18 months give or take

Product ID:
Subject: Scuba Dive Headlamp
Content: I purchased two Scuba Dive Headlamps and could not get one to work so you sent me a replacement. Thank you for that assistance. However, the lights automatically turn off if the battery cap is tightened even a little. There are two red ring washers that I assume are to keep water out of the battery compartment, but I cannot tighten that cap that far before the lights turn off and will not turn back on. I can literally only turn the cap 3/4 of a revolution before the lights shut off. This seems like a design flaw with the cap according to online trouble shooting. I can complete the circuit by using a key to connect the battery and compartment sidewall. but again; if I push the battery in very far it shuts off. Any assistance on how to correct this flaw?

Product ID:
Subject: Flashlight problem
Content: I just bought a PFSN high power flashlight and it wont work, it only turns on when its plugged it when i take the plug out it stops and I made sure the batteries are in the correct way like 5 times and i charged it overnight with the batter in and the battery out it still only works when the plug is in.

Product ID:
Subject: Mr
Content: I purchased a 4000 Lumen scuba flashlight through Amazon about a year ago. Worked well for 3 dives. Batteries are fully charged and housing is screwed tight. Light not working. Where do I send for repair?

Product ID:
Subject: Light return or exchange
Content: I bought the Scuba DivingHeadlamp DiveFlashlight on 1/2/23. I’ve only used it 3 times and the button no longer works. Will you refund my $69.99 or at least exchange it for a new one?

Product ID:
Subject: Mr
Content: I contacted you recently about a pfsn professioner flashlight I bought online several months ago. I have only used it a few times and yet it has stopped working. You contacted me asking for a photograph of the flashlight. I tried to send you this using the e mail you sent. Unfortunately I cannot contact you via this. A problem with the link keeps arising. The flashlight is ten and a half inches long. The diameter of the widest part is eight inches. The diameter of the narrowest part is four and a half inches. I hope this helps you to assist me. Peter

Product ID:
Subject: Mr
Content: I contacted you recently about a pfsn professioner flashlight I bought online several months ago. I have only used it a few times and yet it has stopped working. You contacted me asking for a photograph of the flashlight. I tried to send you this using the e mail you sent. Unfortunately I cannot contact you via this. A problem with the link keeps arising. The flashlight is ten and a half inches long. The diameter of the widest part is eight inches. The diameter of the narrowest part is four and a half inches. I hope this helps you to assist me. Peter

Product ID:
Subject: Mr.
Content: Push the button once bright light after a few seconds it starts flashing. Then returns to bright lightI can not get a steady bright light in any mode

Product ID:
Subject: Mr
Content: I bought a PFSN Professioner flashlight quite some time ago. I have hardly used it. It now does not work. I think the on off button is faulty. Where in the U.K can I buy a new one.

Product ID:
Subject: Flashlight
Content: Need recharging cord forCREE XML-L2/T6 LED CAN YOU HELP ME PLEASE