Product ID:
Subject: battery
Content: battery exploded

Product ID:
Subject: Buyer
Content: I lost the screw on lends proctor on the water proof light. I would like to buy another light like it .if I can get lends proctor for the one I have… I bought it on Amazon . text me if we can work this out . Thanks

Product ID:
Subject: Not working
Content: Flashlight stopped working mid dive. Battery is charged.

Product ID:
Subject: Mrs
Content: Hello,My name is Nua Araki, and I am based on Rapa Nui (Easter Island), Chile. I am reaching out because I am very interested in your diving flashlights and batteries and would like to explore the possibility of purchasing them wholesale.As you may know, Easter Island is a world-renowned diving destination, with both local divers and international visitors in need of high-quality, reliable underwater equipment. There is currently very limited local access to professional-grade diving gear, and I see an excellent opportunity to bring your products to this unique market.I would love to discuss the possibility of establishing a wholesale account with you so that I can resell your products locally. Please let me know if you could share your wholesale terms, minimum order requirements, and any other details necessary to move forward.Thank you very much for your time and consideration. I look forward to the possibility of working together and introducing your brand to divers on Easter Island.Warm regards,Nua Araki

Product ID:
Subject: Mrs
Content: The charger was accidentally discarded for the dive light. The battery has ICR26650 3.7V 6000mAh Li-ion.Do you have a replacement charger for sale?

Product ID:
Subject: Dr
Content: Bought the dive light on Amazon December 2024. Once diving depth gets over 80 feet deep the light cuts off or goes into sos mode and flashes if you have turned flashlight on at the surface. Will not turn on below 75 feet by using the switch in any mode. Please advise at it is useless unless doing shallow diving which you really do not need a light at those depths. Thanks!

Product ID:
Subject: Flooded light
Content: The first time I dove with my light to 40 feet, it filled with water and stopped working

Product ID:
Subject: flashlight malfunction
Content: I purchased this product April 10, 2025 off amazon. It just stopped working. I have recharged the battery, and tried the safety lock method and cannot get it to work again. Do you have advice or can I have it replaced?

Product ID:
Subject: Owner
Content: Just bought your dive light. Dove today. It only goes into sos mode under water. Even turned on before dive. It automatically switched to sod at depth

Product ID:
Subject: Flashlight Defective
Content: Hello,My name is Bryan. I bought a flashlight from this company through Amazon. When I used it for the first time, I made sure to charge the battery to full, but when I installed the battery properly in the flashlight, it would not turn on for quite a while. Once I was able to get it on, it gave me about an hour of use time before ceasing to work. I again charged the battery to full, but now the flashlight won�t turn on at all I would like to claim the 180-day money-back guarantee. How do I return this item for a refund?