Product ID:
Subject: Sir
Content: Hello, I just received the 2 PFSN 3000 lights that I ordered from Amazon. They appear to be good flashlights but I wanted to make sure they worked before taking them diving. I fully charged the batteries and then set them in a bucket of water to make sure that they work and will last near the 4 hour duration on high that the website claims since I will be doing 2 hour dives in black water. - Light #1 - I'm still trying to determine it's durability. It flickered a few times and then turned off twice within the first 5 minutes. The light then ran for just over 2 hours and then they turned off. The battery voltage was then measured at 2.98v. Do I have a bad battery? Do you know why the light would flicker and turn off twice within the first 5 minutes? -Light #2 -The light turned off within 2 hours when ran on high. When turned back on, it turned back off within 1 minute. The voltage on the battery was then measured at 3.01V after the light turned off. Are the 4 hrs runtimes that are claimed on the website not accurate? Do I have bad batteries or are the lights not operating correctly? I bought these lights because the claim that they would run for 4 hours on high, but they don't seem to last half that duration.I'm certainly questioning my dive using these tomorrow with the runtime being so short. Amazon Order # 111-8518165-1953830

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Subject: Mr
Content: How do I know when batteries are charged as all lights are on even when no battery in the slot

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Subject: Order Payment
Content: Hi!I would like to check the payment status of order 20260705121734, I already settled the payment on PayPal on 5 Jul and 11 Jul, but the payment status keeps staying pending. I have already received the PayPal receipt from PayPal. Therefore, I want to know if there is any problem with this order. On the other hand, I have settled the payment twice. If you received the payment twice. Can you refund the extra payment to me?Thanks!

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Subject: Miss
Content: My new dive light isn't working. I charged the battery before installing.

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Subject: DF35 not turning on
Content: My dive light purchased off Amazon.com does not work or turn on or anything when I went diving and really ruined my trip. How can I get a refund or at least a replacement or something. Bought only 61 days ago can provide whatever information needed

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Subject: 10W USB 18650 Battery Charger - port not working
Content: Hi, bought this on Amazon UK " 10W USB 18650 Battery Charger" and after only a few uses the LED goes on/off indicating the port itself isnt making a good connection anymore, how can I get a replacement or refund? I only got this on May 23rd so not even a month ago!

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Subject: Broken dive light
Content: I bought a dive light and took it on 2 dives. It worked great. 3rd dive it's dead. Battery is charged. Max depth was 40 feet. I was in love with this thing until it left me hanging today. Can you replace it?

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Subject: Troubleshooting
Content: My flashlight wont turn on.

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Subject: Ms
Content: This light stopped working, no damage & battery charges just fine, just flashlight will not work anymore

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Subject: Need replacement for broken dive light
Content: Hi. I purchased a dive light a few months ago and now it won’t power on. I’ve tried 2 fully charged batteries that work with the same model. My amazon order is 114-4138998-9341804 They said I have to request the replacement they you. Thanks, Chris